Your UK to China trade partner
Jackson Group helps you find suppliers in China, checks them, coordinates a pre-shipment inspection and arranges air or sea shipping, from your first enquiry through to delivery.
Sourced right. Shipped smart.
Quotes are free and there is no obligation to order.
Apps are fine for buying one of something. We are for businesses that need goods made, or bought in quantity, without gambling on a stranger overseas.
Only need one or two of an item? An app will serve you better, and we will tell you so.
Most first orders come down to one choice. Air gets your goods here sooner. Sea costs far less per item once the order is big enough. If you are not sure, say so on the form and we will price both.
The faster route, at a higher cost per kilo.
About 10 days*
Costs more per kilo than sea, and is priced on both weight and size.
The slower route, with a lower cost per item on larger orders.
About 60 days*
Plan your stock at least two months ahead, and allow extra around busy seasons.
One shipping price, to your door. UK customs duty and import VAT are included, so there is nothing more to pay when your goods arrive.
* Estimates, not guaranteed delivery dates. Actual timing depends on the product, where in China it ships from, the routing, customs clearance and the destination. Your quote will include an estimate for your own shipment.
Use us for the whole journey, from finding a factory to delivery, or only for the parts you need help with.
We search for manufacturers that make your product, compare prices and minimum order quantities, and check each shortlisted supplier before recommending it, so you are not relying on an online listing alone.
Before your goods leave China, they are checked against the points we agreed with you. You receive a written report with photographs and decide whether the order ships.
The factory sends your goods to our shipping partner’s warehouse in China. From there we ship them by air or sea, see them through UK customs and deliver to your door, with UK delivery by Royal Mail or DPD.
Our shipping partner clears your goods through UK customs for you. UK duty and import VAT are included in your shipping price, so there is no bill to pay when your goods arrive.
Buying from more than one supplier? We can coordinate short-term storage in China and combine your orders into one shipment, which usually costs less than shipping each one separately.
Five steps, with two points where nothing moves until you approve it: the sample and price, and the inspection report. Each one comes before a payment to the factory.
Send the product, quantity and destination, with a photo, link or specification if you have one.
We shortlist manufacturers, check them, and send you prices and minimum order quantities.
Nothing goes into production until you have approved the sample, where one is available, and the price. You then pay the deposit straight to the factory.
Finished goods are checked against the agreed points. Once you have seen the report, you pay the factory the balance and the goods ship.
In the UK your goods arrive at your door by Royal Mail or DPD, with a tracking number. We update you at the main stages along the way.
We act as your go-between. That keeps your payments in your own hands at every stage.
A commission on the factory price of your goods. It is not charged on shipping, it is shown on your quote before you commit, and it is payable when you pay the factory’s deposit.
| Order value | Commission |
|---|---|
| Goods worth up to £5,000 | 8%minimum £100 |
| £5,000 to £25,000 | 6% |
| Over £25,000 | 4% |
The categories we are asked about most. If yours is not listed, ask us anyway.
Availability depends on the product and the supplier, and we can’t source or import everything. Some goods need safety testing, certification or a licence before they can be sold in the UK, and some are restricted. We will tell you what applies before you commit to an order.
Photographs of our own orders, sent to us by the factories and loading teams before the goods left China.
If yours is not here, message us on WhatsApp. We are happy to answer before you order.
It depends on the product and the factory. Each manufacturer sets its own minimum order quantity, often shortened to MOQ, and it varies widely. Tell us the quantity you have in mind. We will look for suppliers that can work with it, or tell you what a realistic minimum would be.
You pay the factory directly, not us. Jackson Group does not take or hold payment for your goods, and no payment is taken through this website. Chinese manufacturers normally ask for part payment before production starts and the balance once production is finished. The factory’s exact terms are confirmed in writing before you pay anything.
Three parts. The factory’s price for the goods, which you pay to the factory. Our commission, a percentage of that price, which you pay to us. And shipping, also paid to us, which covers the journey from the warehouse in China to your door with UK duty and import VAT included. All three are shown on your quote before you commit.
Tell us as soon as you can, with photographs. If the goods are faulty or differ from the sample or specification you approved, the remedy comes from the factory, because that is who you bought them from. We help you raise it and press for a refund, replacement or repair. If the goods were lost or damaged in transit, we claim through the carrier, or the shipment’s insurance where it was taken out. The pre-shipment inspection is there to catch factory problems before you pay the balance, and it is worth asking us about insurance when you request your quote.
Before you pay a deposit you can stop at any point and nothing is owed. Once you have paid the factory’s deposit, the goods are being made to order, so the factory will normally keep it, and our commission is not refunded. After production you still owe the factory the balance. After shipping, the shipping cost is not refundable. Our terms of use set this out in full.
Not separately. Our shipping price includes UK customs duty and import VAT, and we handle customs clearance, so there is nothing more to pay on delivery. If your business is VAT-registered and you want to reclaim the import VAT, tell us before you order: that normally needs the import paperwork in your company’s name, and we will tell you whether we can arrange it.
Yes. Each parcel is given a reference when it reaches the warehouse in China, and for UK delivery you get a Royal Mail or DPD tracking number for the final leg. Tracking detail in between varies by route, so we also update you at the main stages: dispatch, departure, arrival and delivery.
Tell us what you’re looking for. We’ll review your request and contact you about sourcing and shipping options.
Prefer to talk it through first?
WhatsApp +44 7377 972594Opens WhatsApp with a message started for you.
Message the UK team+44 7377 972594Message the China team+86 18482 305104